Store Associate

Dogpatch Games, the fastest growing destination for board game enthusiasts in the Bay Area, is seeking new customer-facing team members to assist with retail sales, events, and in-store game play at our store and play space in the Dogpatch neighborhood of San Francisco.

This position reports to the store manager, who leads the team.

You’ll be assisting with game purchases, event organization, and hands-on game assistance. We are looking for motivated and enthusiastic individuals with experience working in customer service, retail, and events. The right person will have a strong desire to create the best experience for customers, members, and participants, and have a great time doing it. They will thrive on bringing fun to customers engaging in events and activities at the store, and in maintaining the store’s environment. They will enjoy the dynamics of a young and growing small business, finding improvements to the business, and adapting to changes in procedures.

The ideal candidate will possess the following:

• Strong customer service and people skills 

• A strong understanding of board games and board game culture

• An engaging and outgoing personality

• A love of bringing fun to others

• Great attention to detail for purposes of arranging merchandise, organizing and re-shelving played games, and maintaining store appearance

• Ability to lift heavy merchandise, walk and stand for long hours

• Outstanding sales abilities to sell items to customers

• The ability to work a schedule including nights and weekends

• Comfortable working with retail and operational platforms to process sales and maintain customer databases

• Experience working with kids in retail environments and event settings

Bonus Skills

• Experience and interest in building and improving operational processes

• Knowledge and experience working with databases and large data sets

• Experience working in inventory management, improving inventory tracking

• Event experience with a wide variety of customer dynamics, employing flexible soft social skills

• Online community support through systems such as Discord

• Website management and development

• Retail management

This is an exciting opportunity to join a growing community centered around games and the people that love playing them. If this sounds like you, we’d love to talk!

Job Hours & Schedule

15 to 30 hours per week

Afternoons and Evenings during the week

At least 1 weekend day (Saturday or Sunday) required

Compensation

$17.00 - $22.00 per hour based on qualifications and experience

Benefits

Employee discount

Health, Vision, and Dental Insurance

Sick Leave

Flexible vacation schedule

Education

High school or equivalent (Preferred)

Work Location: In person